L-54

🔁 EXCHANGE POLICY

• We accept exchanges only for items that are defective or damaged upon arrival (e.g., broken nails, deep scratches, missing pieces, or wrong design sent).

• Exchange requests must be submitted within 3 days of receiving the product.

• Items must be unused, in original packaging, with adhesive tabs untouched.

• We do not accept exchanges for wrong sizing or personal preference. Please refer to our sizing guide before placing your order.

💸 REFUND POLICY

• Refunds are not offered, except in rare cases where the product is defective and a replacement is not available.

• If approved, refunds will be issued via bank transfer within 3–5 business days.

📦 HOW TO REQUEST AN EXCHANGE

• Contact us via Instagram, Facebook, or Zalo and send clear photos/videos of the issue.

• Once approved, we’ll provide instructions for returning the item.

• Shipping fees:

  • If the fault is ours: We cover all shipping costs

  • If not: Customer is responsible for round-trip shipping fees

📦SHIPPING INFO

We offer both domestic and international shipping.
For custom orders or special delivery requests, please contact us directly via Instagram, Facebook, or Zalo.
We're happy to assist you!